State Farm® Insurance Agent Trevor Volz

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Richard N Foster

February 28, 2025

5 out of 5

"I Inadvertently let my automatic premium withdrawal lapse on my car and home owners insurance lapse. I didn't find out about it until the DMV notified me that they had no record of insurance and I needed to remedy the issue or face revoking of plates. Cody , my rep, walked me through the processes including handling the processing of my reinstatement fee and verification letter to me in time it took for two very short phone calls ( 5 minutes or less.) I expected, between the insurance end and the Secretary of States office that I was in for a lengthy back and forth, with phone calls, hold time, emails, cahiers check, etc. and any other problem my brain could think of. Instead 2 quick calls to Cody and whalla. Thanks, Cody and State Farm for making this easy. Did I mention their rates are extremely reasonable, especially for customer service like this which I know is not always the case. I've been with State farm since the days Jake was a white guy wearing Khakis!"

We responded:

"Richard, really really appreciate the positive feedback. Kody is a terrific asset to our team and he is greatly appreciated. We are very glad he was able to help you in a time you needed it most. Thank you for your business and have a great weekend!"

Jabin Ritchie

September 22, 2024

5 out of 5

"Eirn was really nice and helped me and my wife get insurance."

We responded:

"Thank you Jabin for your feedback. Erin is a terrific asset to our team and has earned the trust of many customers! I’m glad we’ve been able to help Lou and thank you for your business!"

Phyllis Jordan

September 13, 2024

5 out of 5

"They are very accommodating!"

We responded:

"Thank you for your 5 star review Phyllis! I’m glad we have been able to help you with everything. Have a great weekend and thank you for your business!"

michael parvin

June 5, 2024

1 out of 5

"We called this office to put a suspension on a vehicle that we had and this office did not do what we asked. So they charged us for 5 more months for insurance on a vehicle for their mistake. And they just told me sorry. Don't know what to tell you. We'll take the blame for it. But we're not gonna reimburse you your money. So I would advise not to go to this place. They have horrible customer service and they don't do what you ask"

Jamie Theus

May 24, 2024

5 out of 5

"Trevor Volz office is the best ever!!! I have been with them for 7 years and Brittany deserves a golden star 🌟 she literally made things happen!! Love this office I suggest this business to everyone!! Not enough stars to express how much a great job she did!!"

We responded:

"Thank you so much Jamie, we really appreciate the 5 start review! Brittany has added so much support and knowledge to our office we are glad our long time customers are noticing. Thank you and hope you are enjoying the Memorial Day weekend!"

Quoia

February 7, 2024

5 out of 5

"Always very nice and fast."

We responded:

"Thank you very much for your 5 star review! Glad we can take care of your needs in a timely matter. Thanks for your business and have a great evening!"

richard ballman

April 13, 2023

5 out of 5

"The staff is always pleasant and helpful. In this particular case, Kody handled a claim to my complete satisfaction."

We responded:

"Thank you for the review Richard! I like to hear we are a helpful resource when you need a local office most. We are glad Kody was able to help you through it. Have a nice day and thank you for your business!"

Eli Phipps

November 10, 2022

5 out of 5

"Best Customer Service I ever experienced. My insurance Agent Erin is hands down the best out there!!!! She deserve to have her own office in my opinion. I don’t see myself going with any insurance agency besides State Farm. If you need any life insurance, Car Insurance, Home Insurance come to this location and ask for Erin…..Thank me later."

We responded:

"Thank you for the review Eli! We are glad Erin did such a great job taking care of your auto insurance, house insurance, and most importantly the life insurance! Erin has a lot of experience and customer service is definitely one of our strong points. Thank you and have a wonderful holiday season!"

Carol Petersen

September 8, 2022

5 out of 5

"The people in Trevor's office solve problems quickly and efficiently. They were able to address my concern and fix the problem within 24 hours. While all of the people who work there are friendly and efficient, Kody was especially helpful. On another note, I was able to save close to $200 on my auto insurance simply by using their Drive Safe & Save app. I highly recommend this agency!"

We responded:

"Carol, thank you for the feedback! Glad to hear Kody took great care of you and even better we were able to provide better service at a lower cost. The drive save and save can be a game changer so keep up the good driving habits and we appreciate your business!"

mikejroach

July 26, 2021

5 out of 5

"Trevor Volz and State Farm in General have been truly great to work for. They processed my accident in claim in less than a week's time, and were always available to answer my questions when I had them. Highly recommended!"

We responded:

"Mike, thank you for the great review. We do pride ourselves in our customer service and when it comes claim time I like to think this is where we let our love light shine. Have a great day Mike!"

Brandy Horton

September 28, 2020

5 out of 5

"Very Helpful"

We responded:

"Thank You Brandy! We appreciate the feedback and thank you for the 5 star review. Have a great day!"

Michelle Laktas

May 20, 2020

5 out of 5

"Jessica Ballard went above and beyond via state transfer, agent transfer, Drive Safe and Save installment and discounts (including COVID). Efficient. Professional. Welcoming."

We responded:

"Thanks you very much Michelle! It's good to know we are able to make people happy and meet their needs during these unprecedented times! Jessica is great with our clients and appreciates the kind words. Thank you!"

Teresa Stickle

February 18, 2020

5 out of 5

"Great staff and service. Definitely recommend!"

We responded:

"So very thankful for your review! :)"

Jill Bess

January 22, 2025

5 out of 5

"Kody is so efficient and responds immediately to requests. I was purchasing a vehicle and was trading in several other vehicles and needed insurance cards on the two cars I was trading. I received the cards via email within 15 seconds of my call to Kody. I was very impressed. He made the purchase of the new vehicle so much easier!"

We responded:

"Jill, it’s always a pleasure doing business with you and we appreciate trust and confidence you have in us. Wet glad we have been able to keep you happy and thank you for your business. Tell Rod we say hello! Have a great day!"

Hector Orellana

October 28, 2024

1 out of 5

"StateFram can offer a lot of amazing qualities ranging from on call support to immediate service. This agent/branch, unfortunately, is not one of those places. The head agent insists of pursuing unnecessary policies at the expense of the client, despite knowing the extra costs they would charge without telling me until after a contract is signed. And once they get it, they will find a reason to charge you extraneous costs to make up their “low intake fees”. Please avoid this place at all costs!!!"

We responded:

"Hector, I’m sorry you feel this way. I’m not sure if this is a scam post or exactly what the situation is but I can assure you there has never been an “unnecessary policy” pursued by anyone in the office and no one has ever been charged an “extraneous” amount, or any charges for any sort of “low intake fees” because “low intake fees” are not even a thing. We have no intake fees and we do all of our underwriting up front. The cost you purchase a policy at should remain the same. I would appreciate it if you either remove this post as nothing you mention is accurate or call my office to communicate with us your issue as we would be happy to discuss questions you may have. One benefit of having a local agent is the local office we have to where you can set an appointment with me or anyone on my team to address any and all concerns you may have. Have a good day Hector and I hope to hear from you soon."

Janet Loomis

July 3, 2024

5 out of 5

"Trevor has been so on top of our claim since the beginning. He has navigated us thru all the information needed to help the adjusters determine loss. He has made himself available & promptly returns my calls. He is by far the best agent I have ever dealt with. I know he sincerely cares & is looking out for us. Teresa also is so helpful in uploading info we bring in. She listens to our woes & is encouraging. We are SOOO glad to have Trevor as our agent & our friend."

We responded:

"Janet, you guys really are terrific customers and I am lucky to have customers like you both. It was a long process to work through it all but we finally got through it and I’m glad you guys are back in your home! Hope we never have to go through that again :) but it’s things like this that make my job worth it! Thank you for your business!"

Micheal Ward

March 12, 2024

5 out of 5

"I called to get some information and Brittany was extremely helpful and pleasant to talk to. She solved my issue very quickly. Thank You Brittany Sincerely Micheal Drake"

We responded:

"Mike, thank you very much for the compliment. We are very happy you’re being taken care of, Brittany is very good at doing her job and keeping people happy is a big part of that. Thanks again and have a good day!"

Cory Macke

September 27, 2023

5 out of 5

"awesome people"

We responded:

"Thank you Cory for the 5 star review. I’m glad the office is keeping you happy and we appreciate your business. Have a great day!"

Michael Brooke

November 21, 2022

5 out of 5

"Wonderful people to deal with, worked with me to get me a good deal"

We responded:

"Thank you for the 5 star review Michael! We appreciate the feedback and are happy we were able to get you a good deal on your insurance. Enjoy the holidays!"

Samantha Whiting

October 28, 2022

5 out of 5

"I have always had great customer service with Trevor Volz- State Farm. Jessica Ballard has always went above and beyond with answering any questions and providing information for insurance policies and was very helpful when we purchased our new house. Highly recommend them! Thank you all!!!"

We responded:

"Thank you for the review Samantha. We are very glad we were able to help you with your home insurance. Jessica appreciates the feedback and we really appreciate your business. Have a great day!"

Rodney Shaw

October 20, 2022

5 out of 5

"My agent Jessica is very kind and personable. She made it an easy choice to go with SF. The products and coverages are good, accompanied by a reasonable price. Thanks Jessica!"

We responded:

"Thank you Rodney for your review and Jessica appreciates the compliment. We look forward to working with you and glad we are able to provide good coverages at a reasonable price! Have a great day!"

Juancarlos18

July 30, 2021

5 out of 5

"I called 3 home insurance agents before calling them. I was surprised to find my best home rate; and best home and auto rate with state farm. I'd always heard they were very expensive. After 3 hours on the phone with insurance agents during the week, I was very relieved when they gave me my rates. Very nice and knowledgeable people in their office."

We responded:

"Thanks Juan, our rates are are better now than ever and I’m glad we were able to help save you and your family money!"

john burleson

October 14, 2020

5 out of 5

"Great people"

We responded:

"Thank you John! We appreciate the kind words and the 5 star review. Im am glad that we continue to earn your business. Have a great day!"

Debi Ryan

August 1, 2020

5 out of 5

"Saved me a lot of money"

We responded:

"Thank you for the 5 star review Debi! State Farm has some of the lowest rates we have ever seen at the moment, glad we were able to help! Thank you for your business!"

AJ Booton

May 5, 2020

5 out of 5

"After almost 20yrs with State Farm and relocating back home to IL from CO recently, the Midwest office and agent has made it such a smooth and welcoming transition, thank you!"

We responded:

"Aaron, thank you so much for choosing us and glad we could be at your service. Look forward to working with you in the future. Thank you for the review, and we appreciate your business!"